20 in 1 Smart Gadget Cleaning Kit

🚚 Shipping Policy — TechTrolley.in

Shipping Policy

At TechTrolley, we aim to make your shopping experience simple and convenient. We carefully process and ship every order to the address provided at checkout.

Order Processing

Orders are generally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on your location and courier service.

Delivery to remote or certain serviceable areas may take additional time.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, tracking information may be provided through the contact details or email address associated with your order.

Delivery Delays

Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.

Incorrect Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order. TechTrolley may not be responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.

Contact Us

If you have questions about your order or shipping, please contact us through our Contact Us page.

Refund & Return Policy

At TechTrolley, we want you to receive your order in good condition. If you receive a product that is damaged, defective, incorrect, or significantly different from what was ordered, please contact us as soon as possible.

Damaged or Incorrect Product

If your order arrives damaged, defective, or you receive the wrong product:

1. 
   Contact us within 48 hours of delivery.
   
2. 
   Provide your order number.
   
3. 
   Send clear photos/videos showing the product and the packaging.
   
4. 
   Our team will review the issue and provide the next steps.
   

Please keep the original packaging until the issue has been resolved.

Return Eligibility

A return may be accepted when:

• 
  The product is damaged during delivery.
  
• 
  The wrong product was sent.
  
• 
  The product has a manufacturing defect.
  
• 
  The product received is significantly different from the product ordered.
  

Products must generally be unused and returned with their original packaging and accessories where applicable.

Non-Returnable Situations

Returns may not be accepted for:

• 
  Products damaged after delivery due to misuse or improper handling.
  
• 
  Products showing signs of use or alteration.
  
• 
  Normal wear and tear.
  
• 
  Requests made outside the applicable return period.
  
• 
  Products returned without the required accessories or packaging, where applicable.
  

Refunds

Once the returned product is received and inspected, we will notify you whether the return has been approved.

If approved, the refund will be processed through the applicable payment method. The time taken for the amount to appear in your account may depend on your bank or payment provider.

Exchange

Depending on product availability, we may offer a replacement instead of a refund for eligible damaged, defective, or incorrect products.

Cancellation

If you want to cancel an order, contact us as soon as possible. Cancellation may not be possible once the order has been processed or shipped.

Contact Us

For return or refund requests, please contact us through our Contact Us page and include your order number and details of the issue.